DOSAIR TECHNOLOGY PROPRIETARY LIMITED T/A DOSAIR (REGISTRATION NUMBER: 2018/359585/07)
(“DOSAIR”, “Us”, “We”, “Our”)
IMPORTANT – PLEASE READ THESE TERMS CAREFULLY WHEN USING OR ACCESSING OUR WEBSITE AND/OR SOFTWARE-AS-A-SERVICE OFFERING (“DOSAIR SERVICES”).
(Version 1.0 – Effective as of 11/11/2019)
We deeply respect your privacy and are committed to safeguarding personal information. This policy outlines how we collect, store, use, and protect information linked to identifiable individuals.
Please read this policy thoroughly before accessing any DOSAIR Services.
This policy is binding and becomes effective when you access or use our website and/or any DOSAIR Services found at DOSAIR.CO.ZA.
**BROWSER TERMS AND COMMERCIAL TERMS**
Other terms apply to your use of our Website and DOSAIR Services. Browser Terms can be found at https://dosair.co.za/browserterms/ on our Website. Commercial Terms are applicable when purchasing and accessing products and services through our Website and Mobile Application found at https://dosair.co.za/commercialterms/.
**ACCEPTANCE AND CONSENT**
When using our Website or Mobile Application and/or accessing DOSAIR Services, you accept all the terms in this policy and consent to the collection of personal information as referred to herein.
**AMENDMENTS TO THIS POLICY**
We reserve the right to amend and/or expand the terms of this policy in line with changes in law or our internal business operations, without prior notice. It’s your responsibility to review the policy each time you use our website or access any DOSAIR Service. If you disagree with any terms herein, cease use of our website and/or DOSAIR Services immediately.
**PRIVACY LAWS AND PROTECTING YOUR PERSONAL INFORMATION**
We take necessary steps to protect your privacy, complying with the Protection of Personal Information Act, 4 of 2013 (“POPI”), General Data Protection Regulations (GDPR), and respecting privacy laws applicable to users outside of the EU and South Africa.
We recognize your rights under data protection laws:
– Right to access
– Right to rectification
– Right to erasure
– Right to restrict processing
– Right to object to processing
– Right to data portability
– Right to complain to a supervisory authority
– Right to withdraw consent (if applicable)
These rights are subject to limitations and exceptions.
**WHAT IS PERSONAL INFORMATION?**
“Personal information” or “information” refers to data as defined in POPI. It includes identifiable details like name, email, ID, contact, and location.
We collect information when you use our website, access and use DOSAIR Services, or communicate with us. Third-party sources may also provide information about you.
Our service doesn’t target children under sixteen and doesn’t knowingly collect identifiable information from them. If under sixteen, seek parental/guardian permission to use this website. If we collect data from a child under sixteen inadvertently, we’ll delete it promptly upon discovery.
We utilize Google Analytics for website analysis by collecting information through cookies.
**USE OF YOUR INFORMATION**
Your information is used to deliver our services and manage our relationship. We don’t sell personal information unless anonymized securely. We protect individual data and disclose it only as specified in this policy.
**INFORMATION WE STORE AND USE**
We primarily store and use:
– Name, surname
– Phone numbers
– Email address
– IP address
– Cookie information
– Location information
– Demographic information
– Emergency and health details
– Next of kin and beneficiary details
And other relevant data for service provision as per our agreement.
**PURPOSES FOR PROCESSING INFORMATION**
We process data to:
– Perform per agreement
– Manage your account
– Analyze our business
– Conduct market research
– Comply with regulations
**SHARING OF PERSONAL INFORMATION**
We ensure confidentiality of your data and share it only as per this policy, with your consent, or as legally required. Our affiliates, service providers, payment gateways, regulatory or governmental authorities, and third parties may receive your information, all bound by contracts ensuring data security and limited usage.
Our website links to various social media platforms (e.g., Facebook, Twitter). For social media integration, your data may be shared with the relevant sites or apps.
**RETENTION OF INFORMATION**
We aim to maintain accurate and updated personal information as required for the purposes in this policy. Periodically, we may request updates on the website.
We retain personal information only as long as necessary for explicitly stated purposes, or as authorized by law, or with your consent.
**CONCERNS AND SECURITY BREACH**
We promptly report any security breaches to the Information Regulator in South Africa and the GDPR regulatory body (if applicable). To report concerns or breaches regarding your information, contact us at email@example.com.